ReliefPoint Privacy Statement
Pangea Foundation Privacy Statement
Last Updated: 12/01/2008
This Pangea Foundation Privacy Statement applies to data collected and services provided by Pangea Foundation through its collection of Websites that display or link to this Privacy Statement (collectively, the “Pangea Foundation Sites”), and includes all offline services related to the Pangea Foundation Sites (collectively, the “Services”). This Pangea Foundation Privacy Statement does not pertain to those Pangea Foundation Sites, or Sites of Pangea Foundation’s affiliates that do not display or link to this Statement, or that have their own privacy statements.
We have established this Privacy Statement as a way to describe how Pangea Foundation collects and uses your personal information and how we keep it secure. We use the information that is collected from you to provide you with the highest quality service and to communicate event information and offers that we think may be relevant to you as indicated by your preferences when you provided this information to us. We may also use this information to contact you when we are trying to resolve a Website issue or another customer service related issue. Pangea Foundation reserves the right to change this Statement as-needed and will provide updates from time to time via the Pangea Foundation Sites to which this Privacy Statement applies at least thirty (30) business days prior to the changes being made effective.
Collection and Use of Personal Information
As part of creating your credentials, you may also be requested to provide secret questions and answers, as well as an alternate email address. These are used to help authenticate your identity and assist Pangea Foundation in resetting your password. Some Services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique identifier (a customer number) may be assigned to your credentials and can be used to identify your credentials and associated information.
For some Pangea Foundation Sites, if you choose to request information, tour Services, subscribe to a free trial of Services, or purchase Services, we may ask for additional company and personal information to create your Pangea Foundation billing account; this information may include, but is not limited to industry type, tax ID number, annual revenues, number of employees, financial qualification, department name, and job title. We may also ask you to provide personal contact information, such as your email address, name, company name, address, telephone number(s), fax number and billing information such as billing name and address, credit card number, and the number of users and the names of users that will be using our Services. At times, Pangea Foundation may also collect demographic information, such as your ZIP code, age, gender, interests, and preferences.
You may, in certain instances, be able to opt out of providing this additional information by not entering it, or by not disclosing it when you are asked. When applicable, on some Pangea Foundation Sites, you may revise or delete your personal information at any time by logging into the appropriate Pangea Foundation Site and editing your personal information. You may then view your updated profile to confirm that those changes have been successfully made.
When you receive newsletters or promotional emails from Pangea Foundation, we may use Web beacons, email receipts, customized links, or similar technologies to determine whether the email has been received and opened, or to determine which links, if any, you may click from those communications. (For more information on Web beacons, please continue reading below.) This helps us to provide you with more focused communications or other information that may be appropriate for your needs. It also helps to ensure that we have the most up-to-date email on file for you.
Pangea Foundation may collect information about your visit to the Pangea Foundation Sites, including the pages you view, the links you click and other actions taken in connection with Pangea Foundation Sites and Services. We may also collect certain standard information that your browser sends to each Website you visit. This may include your browser type and language, your IP address, access times and referring Website addresses.
Disclosure and Sharing of Information
Pangea Foundation also uses this information to provide you with better customer service and technical support; improve the ease-of-use of the Pangea Foundation Sites and Services; eliminate the need to enter the same information multiple times; perform research and analysis aimed at improving Pangea Foundation’s products, services, and technologies; contact you to discuss your further interest in Pangea Foundation and the Services we provide; send or email information to you about Pangea Foundation or our affiliates, such as promotions or events; and display content and offers that are customized to your preferences and your interests.
Pangea Foundation may send you certain mandatory service communications such as welcome letters, information on technical service issues, billing reminders, and security announcements. Some Pangea Foundation Services may include periodic communications that are considered part of the Services.
The personal information and email address(es) you provide to the Pangea Foundation Sites will not be shared with third parties. While no personal data is provided to third parties, some Pangea Foundation Services are provided to you subject to your agreement to allow Pangea Foundation to track, analyze, report, and disseminate non-identifying, aggregate data, including usage and volume statistical information from our visitors and customers—some of which may be provided to third parties such as nonprofit leaders and government agencies for the purposes of conducting research and informing policy relative to specific geographical areas.
Except as we explicitly state at the time we request information, or as provided in the Master Services Agreement, we will not disclose your personal information outside of Pangea Foundation without your consent. Some Pangea Foundation Sites allow you to choose to share your personal information with select Pangea Foundation affiliates, so that they can contact you about their events, products, services, promotions, or other offers. Other Pangea Foundation Sites, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Pangea Foundation on behalf of external affiliates about an affiliate’s particular event or offering (without transferring your personal information to the third party). See the Communication Preferences section above for further details.
All financial and billing information collected through the Pangea Foundation Sites is used for the sole purpose of reviewing the qualifications of prospective customers and to bill for the Services. This billing information is not used by Pangea Foundation for marketing or promotional purposes. Pangea Foundation uses a third party intermediary to manage credit card processing. This intermediary is solely a link in the service process and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers may provide content on the Pangea Foundation Sites. These third parties are not permitted to collect any information, nor does Pangea Foundation share identifiable user information with these parties.
You alone —not Pangea Foundation—are entirely responsible for maintaining the confidentiality and security of your credentials.
Some Pangea Foundation Sites and Services may be co-branded and offered in conjunction with other organizations. If you register for or use such Services, both Pangea Foundation and the other organization may receive information collected in conjunction with the co-branded Services.
Pangea Foundation occasionally hires other organizations to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting Pangea Foundation Sites, processing transactions, application development, or performing statistical analysis of Pangea Foundation’s Services. Those organizations will be permitted to obtain only the personal information they need to deliver their services. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose whatsoever.
Pangea Foundation may access and/or disclose your personal information if we believe such action is necessary to: (i) comply with the law or legal process served on Pangea Foundation; (ii) protect and defend the rights or property of Pangea Foundation (including the enforcement of our agreements); or (iii) act in urgent circumstances to protect the personal safety of users of Pangea Foundation’s Services or the personal safety of members of the public.
By using the Pangea Foundation Sites and Services and/or providing us with your personal information, you consent to the transfer of your personal information.
From time to time, we may encourage our customers and Website visitors to tell a friend about some of the Pangea Foundation Sites, Services, or events. If a customer or visitor chooses to refer a friend to us, we will use that friend’s information only for the purposes of sending Pangea Foundation-related information to that friend. We will use the information only one time.
You can stop the delivery of promotional email from Pangea Foundation Sites and Services by following the specific instructions in the email you receive. Some Pangea Foundation Sites may also give you the option of proactively making choices about the communications you receive from particular Pangea Foundation Sites or Services. These communication choices do not apply to mandatory communications that are considered part of select Pangea Foundation Services, which you may receive periodically unless you cancel the Services.
How Secure is the Information We Collect?
Pangea Foundation Sites and Services are hosted in high security environments that leverage state-of-the-art security technologies to prevent interference or access from outside intruders.
If a password is used to help protect your accounts and personal information, it is solely your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a secure Pangea Foundation Site to protect access to your information from subsequent users.
For a comprehensive description of Pangea Foundation’s security infrastructure, please see the Pangea Foundation Security Statement.
Access to and Updating Personal Information
In some of the Pangea Foundation Sites you have the ability to access, view or revise your personal information online. In order to prevent your personal information from being accessed, viewed or revised by others, you will be required to sign in with your credentials (username and password). The appropriate method(s) for accessing your personal information will depend on which of the Pangea Foundation Sites or Services you have used.
If the Pangea Foundation Site you are using enables you to view or revise your personal information online, you may do so by editing the user account settings or the organizational record. You may also call Pangea Foundation to request us to make the changes for you. If you have questions about how to view, or revise any of your information on any Pangea Foundation Site, or if you would like to discontinue the Services, you may call Pangea Foundation at (619) 615-0982.
A cookie is a small file maintained in your browser’s Web cache that certain Websites write to when you visit them. By themselves, cookies do not identify you personally. They simply recognize your browser and access attempts. A cookie can contain information such as a user ID that the Site uses to track the pages you have visited, but the only personal information a cookie can contain is un-encrypted information supplied by your browser. Unless you choose to identify yourself to Pangea Foundation, either by: responding to a promotional offer; registering to download a document; registering for a Webinar, video or event; signing up for a tour of a Pangea Foundation Web application; registering for a 30-day trial; registering to view a demo; or, opening an account, you remain anonymous to Pangea Foundation.
Cookies cannot be used to run programs or deliver viruses to your computer. Nor can a cookie read data off your hard disk or read cookie files created by other Sites.
There are two kinds of cookies: session cookies and persistent cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Some of the Pangea Foundation Sites also use persistent cookies that only Pangea Foundation can read and use to identify that you are a Pangea Foundation customer or a prior visitor to a Pangea Foundation Site. Pangea Foundation is particularly careful about the security and confidentiality of the information stored in persistent cookies. We do not store account numbers, or passwords in persistent cookies.
When you sign in to some of the Pangea Foundation Sites using your credentials, Pangea Foundation stores your unique ID number, as well as the time you signed in, in session memory of the Web Server. This allows you to move from page to page at these Pangea Foundation Sites without having to repeatedly sign in on each page. When you sign out, this information is cleared from the memory of the server.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually adjust your browser setting to decline cookies if you prefer. Users who disable their Web browser’s ability to accept cookies will be able to browse the Pangea Foundation Sites, but may not be able to successfully login, use other interactive features of some of the Pangea Foundation Sites, or otherwise successfully use those Pangea Foundation Sites and Services that depend on cookies.
Third Party Cookies
Some Pangea Foundation Sites and HTML-formatted email newsletters use Web beacons in conjunction with cookies to understand user behavior. A Web beacon is often a digital image, single-pixel (1x1) or transparent GIF, which is hosted on a server that logs when that image is accessed. Web Pages from some of the Pangea Foundation Sites may contain Web beacons that may be used to assist in delivering cookies on these Pangea Foundation Sites. Web beacons allow us to count users who have visited those pages and to deliver co-branded services. Pangea Foundation may include Web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon.
Pangea Foundation may also employ Web beacons from third parties on some of the Pangea Foundation Sites in order to help us compile aggregate statistics and determine the effectiveness of our promotional campaigns. Pangea Foundation prohibits Web beacons on the Pangea Foundation Sites from being used by third parties to collect or access your personal information.
Some Web beacons may be unusable if you elect to reject their associated cookies or if you have images disabled in your email preferences. Pangea Foundation may also use customized links to other similar technologies to track email links that you click. We may associate that information with your personal information in order to provide more focused email communications or purchase information. Each non-personalized email communication from Pangea Foundation and its partners will include an unsubscribe link allowing you to stop delivery of that type of communication.
Finally, Pangea Foundation may work with affiliates and other organizations that advertise on the Pangea Foundation Sites to place Web beacons on their Sites in order to help Pangea Foundation develop statistics on how often clicking on an advertisement on a Pangea Foundation Site results in an action on the affiliate’s Site.
Third Party Sites
Third Party Advertising Networks
Pangea Foundation may develop and maintain relationships with a number of third party advertising networks. Those advertising networks that use persistent cookies may offer you a way to opt out of advertising targeting. You may find more information at the Website of either the individual advertising network or the Network Advertising Initiative.
Controlling “Spam” or Unsolicited Email
Changes to This Privacy Statement
Enforcement of This Privacy Statement